From Operations to Entrepreneurship
1994–2026
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New Restaurant & Bar Openings
Across his career, Charles has contributed to the opening and development of restaurants, bars and hospitality concepts in London, Toulouse, Bordeaux and beyond. His experience covers the full opening cycle from operational planning and recruitment to training, launch, customer experience and post-opening development.
His career has included work within established hospitality groups as well as independent concepts, bringing together operational discipline, commercial understanding and a strong focus on the guest experience.
Leadership & Talent Development
Charles’s experience extends far beyond opening venues. His career has covered day-to-day operations, commercial performance, recruitment, training, standards, customer experience, concept positioning, restructuring and business development.
Over time, this operational background evolved naturally into consulting and entrepreneurship, helping create, develop and improve hospitality businesses rather than simply managing them.
Across my career, I have supervised operations across 24 London locations, recruiting, training and developing more than 50 hospitality professionals into management roles.
I was recognised four times as Manager of the Year, reflecting a leadership philosophy built around high standards, strong teams and continuous development. For me, successful hospitality has always depended on giving people the structure, training and confidence to perform at their best.
Beyond day-to-day operations, my responsibilities extended to improving commercial performance, customer experience and operational efficiency, while supporting new openings and developing teams capable of sustaining those standards.
My career has also taken me through the creation and development of hospitality concepts from the ground up, across London, Bristol, Manchester, Toulouse and Bordeaux from early planning and recruitment through to opening, operations and continued development.
Three decades later, that combination of people, operations and entrepreneurship remains at the heart of how I build hospitality businesses today.
Connect with Charles Özgeç to discuss collaborations, investment opportunities, or media engagements.
